EDELWIZE™ — RETURN & REFUND POLICY

Effective Date: October 9, 2026

Our Commitment

At Edelwize™, we are committed to providing transformational programs, experiences, and services with clarity, integrity, and care. Our return and refund policies reflect the unique nature of each offering and our commitment to a fair and respectful exchange.

North Star Session — Cancellation & Refund Policy

Your North Star Session is a private, two-hour, one-on-one experience, accompanied by a personalized written transcript prepared following our time together.

We honor your freedom to choose and the value of a fair exchange.

Should your plans change, you're welcome to cancel your appointment and receive a full refund by notifying us at least 24 hours before your scheduled session.

You're also welcome to reschedule your appointment with at least 24 hours' notice or transfer your session to another person.

We understand that genuine emergencies can arise and are happy to consider those circumstances individually.

Once your scheduled session begins, your investment represents the agreed exchange for the professional time, expertise, and personalized services reserved and provided.

This arrangement is offered alongside any mandatory consumer rights available under applicable law.

Edelwize Programs — 30-Day Satisfaction Guarantee

Purchases of Edelwize™ digital programs include a 30-day satisfaction guarantee beginning on the date of purchase.

During this period, you're invited to explore your program, experience the teachings, and determine how they resonate with your personal journey.

Should you choose to request a refund within 30 days of purchase, your purchase price will be refunded, and your access to the program and its associated digital materials will conclude when the refund is processed.

Sacred Guidance — 30-Day Satisfaction Guarantee

Your Sacred Guidance experience is designed to provide a deeply personal and meaningful journey of transformation.

You may request a full refund within 30 days of purchase. Requests received within this period will be honored unconditionally, with no questions asked.

International Consumer Rights

Edelwize™ welcomes clients from around the world and respects the consumer protection laws applicable to their purchases.

Our satisfaction guarantees are offered in addition to any mandatory cancellation, withdrawal, refund, or other statutory consumer rights available under applicable law.

Where local laws provide additional protections, those rights remain fully available.

How to Request a Refund

To request a refund, please contact:

Edelwize™
[email protected]

Please include the name and email address associated with your purchase so we can locate your order and assist you promptly.

Eligible refunds are initiated through Stripe to the original payment method, where supported. The time required for funds to appear in your account depends on your payment provider.