Effective Date: October 9, 2026
Last Updated: October 9, 2026
Edelwize™ (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information thoughtfully, transparently, and in accordance with applicable privacy and data-protection laws.
This Privacy & Cookie Policy explains how we collect, use, disclose, store, and protect personal information when you visit edelwize.com, use Edelwize™ programs, services, applications, forms, scheduling tools, or communications, or otherwise interact with us.
Edelwize™ serves an international community. Depending on where you live and the laws that apply, you may have specific rights concerning your personal information. This Policy explains our general privacy practices and includes additional information about rights available in particular jurisdictions.
Where your consent is required by applicable law—for example, for certain cookies, marketing communications, or other specific processing activities—we will request that consent separately and provide you with appropriate choices.
— Edelwize™ is operated by Christa Rae Pacheco, a sole proprietor based in California, United States.
— Edelwize™
— P.O. Box 3858
San Luis Obispo, CA 93403
United States
— Email: [email protected]
— Website: edelwize.com
— Privacy Contact: Christa Rae Pacheco is responsible for overseeing Edelwize™ privacy practices and responding to privacy-related questions, requests, and complaints. She may be contacted at [email protected].
Depending on how you interact with Edelwize™, we may collect:
— Your name, email address, and phone number
— Billing or mailing address, where required for a purchase or service
— Purchase, order, and transaction information associated with programs or services you obtain from us
— Information you provide when registering for or managing an Edelwize™ app or program account
— Appointment details and responses you provide when scheduling an Orientation Dialogue, North Star Session, Sacred Guidance Private Dialogue, or another appointment
— Responses to forms, questionnaires, quizzes, and educational exercises that you submit to us or through our platforms
— Personal experiences, goals, reflections, and other information you choose to share during private sessions, group calls, community participation, or correspondence
— Communications you send us, including inquiries, feedback, and support requests
— Your communication preferences and consent or opt-out choices
Some information you choose to share may concern your health, religious or philosophical beliefs, or other matters treated as sensitive personal information under applicable law. Please share only information relevant to the interaction or service you request. Where applicable law requires explicit consent to process sensitive personal information, we will request that consent separately for the specified purpose.
Where relevant to the service you receive, we may prepare a written transcript of your DNA Scan findings or a summary of information related to your Health Evaluation. These documents may contain personal information, including sensitive information you provide. We do not record sessions or provide comprehensive transcripts or summaries of session conversations. You are welcome to take your own notes.
When you visit or interact with our website, app, or digital programs, certain technical and usage information may be collected automatically by the platforms, hosting providers, or other technologies used to operate and secure these services. Depending on the service, your device, browser, settings, and consent choices, this information may include:
— IP address
— Browser type and version
— Device type and operating system
— Pages, screens, or educational content accessed
— Interactions with the website, app, or digital programs
— Program progress and completion information, where recorded by the applicable platform
— Date and time of access
— Referring website or source
— Technical identifiers, diagnostic information, and logs used for functionality, security, and performance
— Cookie and consent-preference information
Where required by applicable law, optional cookies or similar technologies will be used only after you have provided the appropriate consent. You can manage your choices through the applicable consent tools and, where available, app or device settings.
We may receive personal information from third parties that help us provide our programs, services, communications, app, and community experiences. Depending on how you interact with Edelwize™, these may include:
— Stripe, in connection with website purchases, payment processing, transactions, refunds, and access to purchased programs or services
— GoHighLevel (GHL), which supports our website and checkout infrastructure, customer relationship management, forms, questionnaires, quizzes, scheduling, email communications, and website-related services
— Typeform, which collects and stores Health Evaluation responses, including health information you choose to provide and your consent response, and makes those responses available to us
— Passion.io, which supports our app, digital programs, educational content, and program participation
— Apple and Google, where you access our app or make an eligible purchase, including The Bliss of Having, through their respective app stores
— Zoom, when you participate in private sessions, group calls, or other online meetings
— Meta/Facebook, when you interact with our pages or participate in our Facebook community groups
— Other service providers or platforms that you choose to use when interacting with us
The information we receive depends on the service involved and the information made available to us. It may include contact or profile information, purchase and transaction details, scheduling information, submitted responses, program progress, meeting or community participation, communications, and consent preferences.
Third-party services may also process personal information independently under their own privacy policies and terms.
In many circumstances, providing personal information to us is voluntary. However, certain information may be required when you choose to purchase a program or service, schedule an appointment, submit a form, request support, create or access an app or program account, or receive a communication or service you have requested.
If you choose not to provide information that is reasonably required for a particular request, transaction, or service, we may be unable to complete that request or provide the applicable program, service, communication, or functionality.
Where practicable, you may interact with us without identifying yourself or by using a pseudonym. Certain purchases, appointments, account access, or requests may require sufficient identifying information for us or an applicable third party to provide or fulfill them.
Required fields will be identified in the applicable form or process. Optional personal reflections and disclosures should be limited to what you feel comfortable sharing and what is relevant to your participation.
We may use personal information as appropriate to:
— Provide and deliver our programs, private sessions, group calls, educational content, and community experiences
— Manage purchases, transactions, refunds, and access to purchased programs or services
— Create and administer app or program accounts
— Track program progress, evaluate submitted quizzes, and issue Certificates of Completion where applicable
— Schedule appointments and respond to inquiries or support requests
— Support your participation in private sessions, educational activities, and community discussions
— Send service-related communications, appointment reminders, and important program or account updates
— Send newsletters, educational information, program updates, invitations, and other marketing communications where permitted by applicable law and with your consent where required
— Manage your communication preferences, consent choices, and opt-out requests
— Personalize and improve your experience with our website, app, programs, and educational content
— Understand how our website, app, and services are used and improve their functionality and performance, subject to applicable consent requirements
— Maintain the security, integrity, and proper operation of our website, app, systems, and services
— Prevent or address fraud, misuse, technical problems, or other security concerns
— Maintain appropriate business, program, and transaction records
— Comply with applicable legal, regulatory, tax, accounting, and other lawful obligations
We process personal information only where we have an appropriate legal basis or other lawful ground under applicable privacy and data-protection laws.
Depending on the laws that apply, the information involved, and the purpose of processing, these grounds may include:
— Consent — when you have freely provided informed consent for a specific purpose, such as marketing communications or optional cookies and similar technologies
— Contract or steps requested before entering into a contract — when processing is necessary to provide a program or service you have requested, manage your purchase, administer your account or program access, schedule an appointment, or fulfill our contractual commitments
— Legitimate interests — where recognized by applicable law, when processing is necessary to operate and secure our services, respond to inquiries, maintain appropriate business records, or improve functionality, provided those interests are not overridden by your interests or fundamental rights and freedoms
— Legal obligations — when processing is necessary to comply with applicable legal, tax, accounting, recordkeeping, or lawful governmental requirements
Where the GDPR applies, processing special categories of personal information, such as information concerning health or religious or philosophical beliefs, requires both an appropriate legal basis and an additional condition permitted under Article 9. Where we rely on your explicit consent, we will request that consent separately for the specified purpose. Choosing to share sensitive information does not, by itself, constitute explicit consent.
Where we rely on consent, you may withdraw that consent at any time by contacting [email protected] or using the applicable unsubscribe, opt-out, or consent-management tools. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.
If you withdraw consent for processing necessary to provide a particular optional feature or service, we may be unable to continue providing that feature or service. Withdrawing consent to marketing communications does not affect your access to purchased programs or services.
Our website may use cookies and similar technologies that are necessary to operate the website, remember consent choices, maintain security, provide requested functionality, and support the proper operation of our services.
We may also use optional technologies for purposes such as functionality, analytics, performance, or advertising. Where applicable law requires consent, these optional technologies will be used only after you have made the appropriate choice through our cookie consent tools.
Our cookie consent system may provide categories including:
— Essential — technologies necessary for core website functionality, security, consent management, or services you request
— Functional — technologies that may support additional website features or functionality
— Analytics — technologies that may help us understand how visitors use our website
— Performance — technologies that may help us understand and improve website performance
— Advertising — technologies that may support advertising or measurement activities
The technologies actually in use may change as our website and services evolve. Our cookie consent tools are intended to provide current information about available cookie categories and your applicable choices.
When you visit our website, our cookie consent tools allow you to manage applicable cookie preferences. Depending on the technologies available at the time, you may:
— Accept all available cookies
— Use essential cookies only
— Customize your preferences by cookie category
— Change your cookie preferences when the applicable consent-management tools are available
Essential technologies that are required for website operation, security, consent management, or services you request may remain active where permitted by applicable law.
You may also manage cookies through your browser or device settings. Disabling certain technologies may affect the availability or functionality of some website features.
Some browsers and devices provide privacy signals or settings, such as “Do Not Track” or Global Privacy Control (GPC). These signals serve different purposes.
Where applicable law requires us to honor a recognized opt-out preference signal, such as GPC, we will treat it as a request to opt out of the relevant processing, including sale or sharing of personal information where applicable.
Our website may not respond to “Do Not Track” signals where no applicable legal requirement or recognized technical standard requires a response. You can also manage available cookie preferences through our cookie consent tools and your browser or device settings.
For questions about browser privacy signals or your privacy choices, contact [email protected].
The Edelwize™ app and digital program platforms may use local storage, technical identifiers, and similar technologies to support account access, remember settings, deliver content, track program progress, and maintain security and performance, as described in Section 3.2.
The technologies and privacy controls available depend on the platform, app version, device, and features you use. Where available, you may manage relevant permissions and preferences through the app, platform, or your device settings. Website cookie choices may not apply to technologies used within the mobile app.
Where applicable law requires consent for optional technologies, that consent must be obtained before those technologies are used. Disabling certain permissions or technologies may affect related features. For assistance with your privacy choices, contact [email protected].
We do not sell personal information. We may disclose personal information when reasonably necessary to provide requested programs or services, communicate with you, fulfill transactions, administer program participation, maintain and secure our systems, or comply with applicable law.
Depending on how you interact with Edelwize™, recipients may include:
— Stripe — website payment processing, purchases, transactions, and refunds
— GoHighLevel (GHL) — website and checkout infrastructure, customer relationship management, forms, questionnaires, quizzes, scheduling, and email communications
— Typeform — collection and storage of Health Evaluation responses, including health information you choose to provide and your consent response, and delivery of response notifications to us
— Passion.io — app accounts, digital programs, educational content, and program participation
— Apple and Google — app distribution and eligible app-store transactions, including The Bliss of Having
— Zoom — private sessions, group calls, and other online meetings
— Meta/Facebook — interactions with our pages and participation in our Facebook community groups
— Other participants — information you choose to share in group calls, community discussions, or other shared activities may be visible or audible to those participating
— Professional and technical service providers — where reasonably necessary to operate, secure, maintain, or support our business and services
— Government authorities, regulators, courts, or other parties — where disclosure is required or permitted by applicable law
Some third parties process personal information on our behalf, while others process information independently under their own privacy policies and terms. Information we disclose is limited to what is reasonably necessary for the applicable purpose.
When participating in group or community activities, please share only information you are comfortable making available to the other participants. Their handling of information they receive is outside our direct control.
We do not share personal information with third parties for their own independent marketing purposes unless you have provided appropriate consent or the disclosure is otherwise permitted by applicable law.
Edelwize™ programs, services, app, websites, community activities, and communications are intended for individuals 18 years of age and older.
We do not knowingly collect personal information from individuals under 18 or offer our programs or services directly to them. If we become aware that an individual under 18 has provided personal information to us, we will take reasonable steps to delete that information or otherwise handle it as required by applicable law.
If you become aware that an individual under 18 has provided personal information to us, please contact [email protected].
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information. These rights may include the right to:
— Request information about the personal information we collect, use, or disclose
— Request access to personal information we hold about you
— Request correction of inaccurate or incomplete personal information
— Request deletion of personal information, subject to applicable legal exceptions
— Request restriction of or object to certain processing
— Withdraw consent where processing is based on your consent
— Request a portable copy of certain personal information where applicable
— Opt out of certain marketing communications
— Opt out of the sale or sharing of personal information where such rights apply
— Limit certain uses or disclosures of sensitive personal information where applicable
— Exercise applicable privacy rights without unlawful discrimination or retaliation
— Make a privacy-related complaint to us and, where applicable, lodge a complaint with an appropriate data-protection or supervisory authority
We may request information reasonably necessary to verify your identity before completing certain privacy requests, where permitted or required by applicable law. Some requests may be subject to legal exceptions or limitations.
To exercise a privacy right or ask a privacy-related question, contact [email protected]. We will respond within the time required by applicable law and explain any permitted extension or refusal where required.
Privacy Complaints: If you have a concern or complaint about how we handle your personal information, please contact [email protected]. We will review your concern and respond within any applicable legal deadline, or otherwise within a reasonable period. You may also lodge a complaint directly with an appropriate privacy or data-protection authority where that right applies; you do not have to contact us first.
We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects concerning you.
If our practices change in a way that requires additional disclosures or rights relating to automated decision-making or profiling, we will update this Policy and provide any choices or information required by applicable law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our programs and services, administering app accounts and program access, maintaining appropriate records, honoring communication preferences, resolving disputes, protecting our rights and systems, and complying with applicable legal requirements.
Retention periods depend on the type of information and its purpose:
— Account and program information — for as long as reasonably necessary to administer your account, provide program access, and respond to related requests
— Program progress, quiz results, and completion records — for as long as reasonably necessary to support your participation and verify Certificates of Completion
— Appointment information, correspondence, and information shared during sessions — for as long as reasonably necessary to provide the requested service and address related questions or disputes
— Purchase, payment, and refund records — for the periods required by applicable tax, accounting, and other legal obligations
— Consent and communication-preference records — for as long as reasonably necessary to document consent and honor your choices, including opt-outs and consent withdrawals
— Technical and security information — for as long as reasonably necessary to maintain functionality, investigate problems, and protect our systems
When personal information is no longer required for these purposes or a lawful retention obligation, we will delete, anonymize, or securely dispose of it.
You may request deletion of your personal information by contacting [email protected], subject to applicable legal exceptions. Uninstalling the app does not, by itself, delete your account or information held by us or the applicable service providers.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Depending on the systems and services involved, these measures may include secure connections and encryption technologies, access controls and authentication measures, reputable service providers, appropriate account and system safeguards, and periodic review of our privacy and security practices.
Third-party platforms and service providers that process personal information maintain their own security practices and safeguards.
While we take reasonable steps to protect personal information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Edelwize™ is based in the United States and serves an international community. Personal information may be transferred to, stored in, or processed in the United States and other countries where our service providers or their authorized subprocessors operate.
Privacy and data-protection laws may differ between countries. Where applicable law requires a lawful mechanism for an international transfer, we will use a mechanism that meets those requirements.
Depending on the transfer and the laws that apply, this may include an applicable adequacy decision, approved standard contractual clauses with any required supplementary safeguards, or another legally permitted transfer mechanism.
The mechanism applicable to a particular transfer depends on the recipient, destination, service, and contractual arrangements involved. A service provider’s use of transfer safeguards does not automatically cover every transfer involving Edelwize™.
You may contact [email protected] to request information about relevant processing locations, recipients, and the safeguards applicable to your personal information, including a copy of relevant contractual safeguards where available under applicable law. Copies may be redacted to protect confidential information while preserving the information necessary to understand the safeguards.
Edelwize™ is a trademark of Christa Rae Pacheco. All rights reserved.
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technologies, services, or applicable legal requirements. When we make changes, we will update the “Last Updated” date at the top of this Policy. Where required by applicable law, we will provide additional notice or request renewed consent before materially different processing begins.
Christa Rae Pacheco
Edelwize™
P.O. Box 3858
San Luis Obispo, CA 93403
United States
Email: [email protected]
Website: www.edelwize.com